Returnables made easier.
Here’s how BORRO works
day to day

For customers

Borro a cup, return it anywhere.

Choose a BORRO cup
Customers pay a refundable deposit.

Use it anywhere

The cup can be used free for as long as needed.

Convenient returns
Cups can be returned unwashed to any
BORRO venue for a refund or a clean replacement.

BORRO BONUS (Arriving Autumn 2026):

Every scan of the QR code on the cup gives customers a chance to win a free drink from a participating BORRO venue, and are entered in to a monthly prize draw worth £100.

For businesses

Simple and cost effective.

Offer BORRO cups
Customers are given the option to choose BORRO instead of a single-use cup.

Accept Returns
Refund the deposit for any BORRO cup, even if it was borrowed from a different venue.

Clean and reuse

Wash the cups like any other crockery.

And don’t worry about extras. BORRO will buy back extra returned cups above what you originally purchased.

BORRO IN A BOX EXPLAINED:

BORRO cup stand, cheap and eco-friendly takeaway cup.

BORRO in a Box includes everything you need to get started, with low setup costs and a simple monthly fee and access to training video.

BORRO One Off Launch kit

BORRO Launch Kit includes:

  • 50 BORRO reusable cups and lids

    Durable cups designed for to 1,000 uses + uses

  • Window sticker

  • A5 poster and holder for the counter x 1

  • Promotional 3D cup display x 1

  • Shelf Talkers x 2

  • Getting started guide

  • Team Poster

  • Access to helpful guide started video guide

BORRO cup, cheap and ecofriendly takeaway cup.

BORRO Cups and Lids

  • Sold in packs of 50  

  • Durable and designed to be reused up to 1000 times

  • Buy as many packs as you need, whenever you need

  • Each cup can earn you money as the customer deposit covers your cost and more

  • If you ever end up with more cups than you bought due

  • to customer returns, we will buy back the extras

BORRO on the Refill app, easy and sustainable way to promote small business.

BORRO Monthly Support

Keep your customers engaged with ongoing support and
promotion - for a small monthly fee.

BORRO Monthly Support includes:

  • Marketing campaigns to help attract more customers

  • Feature on our BORRO map for easy discovery

  • Training resources to keep your team confident

  • Ready-to-use digital BORRO brand toolkit to promote online

  • Ongoing license to use the BORRO branding

  • Funding of the BORRO Bonus awards to encourage

    customers to return and reuse

Most cafés can cover the monthly costs with just six BORRO drinks a day or less.